Industry Updates

For AT&T, disability hiring is about ‘putting the right person in the right job’

Large corporations sometimes miss or dismiss the potential offered by people with disabilities. Not so at AT&T, as outlined in the Dallas Business Journal.

The telecommunications giant’s 5-year-old effort to employ disabled workers has not only brought an often-disregarded population into competitive employment, but has benefited the company as well.

Chief marketing officer for AT&T Business Solutions Steve McGaw says it’s highlighted how important workers with disabilities can be to a company’s success.

“We started getting academies in place to start training people with cognitive disabilities for various roles,” McGaw said. “Things like how do you do time management? How do you show up to work on time? How do you conduct yourself? … All kinds of skills that we take for granted.”

At the Memphis factory, AT&T quickly saw results by putting the right people in the right jobs. Autism, for instance, can come with a capacity for precision and concentration on focused tasks – such as packing and shipping. The managers embraced the new workers.

“The managers became better managers, and the performance of all the team rose,” McGaw said.

Read more here.


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